The Future of Dentistry – Post COVID-19

The rise of COVID-19 certainly has had detrimental impacts, and it was something no one saw coming. This pandemic has resulted in businesses nationwide shutting down, millions of people losing their jobs, essential organizations migrating to online learning, and working, and worst of all, it has cost thousands of lives. When it comes to dentistry, dental offices everywhere are striving to find the ideal balance between helping others and reducing the spread of COVID-19. With this switch in mindset, social distancing in full effect, and the ramifications that have already taken place from this pandemic, it is no secret that the future of density will be significantly different than it is today. 

Updated Employee Policies on Health

Many small businesses and more substantial cooperations are already looking to redefine their policies to promote safer working environments. With this, dentistry is likely to be on the same train too. For instance, according to the Equal Employment Opportunity Commission (EEOC), employers are now able to take employee temperatures, in a confidential setting, if they feel that they may be sick. Though this has been passed March 20th strictly due to COVID-19, it is likely it could stay and adopted as a regular dentistry health preventative measure.  

Other policy changes will take place due to OSHA regulation updates. OSHA has issued COVID-19 recommendations, which focuses on employers to prepare for infectious diseases, form response plans, and have protective actions in place against COVID-19 and any other conditions that may come. With this push for policy and procedure upgrades, once dentist offices develop them, chances are they will stay if found valuable and work well to prepare for any future cases. If successful, these new procedures could mean a culture employment shift and potential training to rise so everyone can get familiar both in the back and front end. For some more insight, some other things that may stick around after the social distancing lift include:

  • Reduction of stacking appointments
  • Changes in confirmation style, such as a health screening of patients before they come in (asking if they have any cold, flu, or other notable sickness symptoms recently).
  • Modifying the check-in process, meaning digitally or verbally, to avoid unnecessary counter or paperwork touching.
  • Mandatory annual or quarterly infection control training for all employees.
  • Re-organizing waiting room layouts to allow more space between chairs and cleaning the amenities more frequently (such as a coffee machine).
  • If not installed already, handsfree sinks, toilets, and paper towel dispensers.
  • Supplies will be sanitized upon delivery before opening.
  • Implementing the use of teledentistry and mobile dentistry for electronic data (imaging, treatments, consulting, diagnoses, etc.) to provide support digitally. 

Better Patient-Centered Care

For the most part, dentist offices are excellent at patient care and implement best practices. They conduct surveys, train to be interpersonal, and make patients feel calmed before performing services. Patient satisfaction is one of the top market points for branding. However, in the United States, dental practices often focus more on the economic realities, which strongly influences how dentists practice. Furthermore, since dentist offices are generally hectic and there are so many moving parts, at least before COVID-19, the attention for infection control measures may not have been paid attention to as well as it could have. Now with the heightened sense of its existence, it is going to be at the forefront of everyone’s minds, including patients. 

Post-COVID-19 could bring a different focal point and become more patient-centered (not just more surveys) but strive for their best interests and optimal results. This focal point means things such as consistency of their care and infection control. Patients going back into the office are going to be hypersensitive to their wellbeing and safety, so dental professionals must change their approaches to be more mindful of that reality and build that trust again. The best way to do this is by implementing high-quality infection control procedures and make it evidence-based. With this, it is envisioned that dentist offices will be wearing disposable gowns, face masks or shields, gloves, and any other OSHA PPE recommendations to prove to their patients that they are in the best hands.

Redefined Marketing Narratives

You have probably seen advertisements for dentists on billboards, commercials, magazines, etc. But how many of them promoted the safety of their patients over the services? It is suspected that promotional narratives will change, with less influence on services and more on patient care and safety as a top priority. Most people already know what a dentist will provide for them. What they want to know, especially after COVID-19, is will going to their building will be safe. 

So, in the future, advertisements that used to highlight whiter smiles, and “satisfaction guaranteed” signage, it will state more things such as top-notch infection control, and the use of technology for less physical contact. You may also notice that smiling doctor crossing his/her arms will change to someone wearing disposal gear and gloves to send the preventative measures message. 

Providing More Evidence-Based Procedures

Backing up a bit, before this pandemic, dentists often delivered the ideal solutions they gained from their professional careers and schooling. These experiences tend to work well, and most of the time, their professional skills are accurate and genuinely are the best approaches. However, patients post-COVID-19 are going to be gun-shy and want to have proof that what they are experiencing is legit and proven to be the ideal. With this new fear and demand for evidence in an uncertain environment, dentists may start using evidence-based dentistry (EBD) more often now. 

Since patients are going to be looking at dentist offices under a microscope coming out of quarantine, EBD can give them peace of mind because you can show them the hard facts and research to back your recommendations. New patient expectations mean that dentists and hygienists should be adapted to become more comfortable with justifying treatment recommendations because of the finding on clinical guidelines. Those that apply EBD to improve patient care will likely reference their research or studies often to prove their validity. These offices will have new training set in place for employees to understand how to read and deliver the literature, be held at a higher standard, and transform the culture to be more objective about evaluating approaches.


Before COVID-19, it was pretty easy to call up your local dentist office and make your appointment, whether it was a routine cleaning, elective cosmetic procedure, or an emergency. Now, with the new ADHA COVID-19 policy, dental offices are strongly recommended to postpone all non-emergency or elective appointments out until further notice. Only people who have urgent care matters will be seen and only handled in settings that comply with precautionary federal guidelines. Though this is great for slowing the spread currently, there is no way that this industry will come out of this pandemic the same way it went in. 

These guidelines, of course, is certainly not a bad thing. Though COVID-19 is a disaster, it has opened the doors to see where dentists can improve, and the changes made to achieve optimal safety during dental procedures. COVID-19 could lead to brand new approaches altogether and be a catalyst for even more technological or infection control tactics much later down the road. Again, it is still unknown. But though the above is all speculation, there is strong evidence that it could take place and be the new reality of dentistry, and everyone, both patients and professionals, should be prepared for these future improvement changes to occur. 

For further information on our upcoming Infection Control – 2020 Vision online E-course call us today at 385-799-4101 for details!



ReShaping Education in 2020

Three ways the COVID-19 pandemic could reshape education.

  • The coronavirus pandemic has changed how millions around the globe are educated.
  • New solutions for education could bring much-needed innovation.
  • Given the digital divide, new shifts in education approaches could widen equality gaps.

In a matter of weeks, coronavirus (COVID-19) has changed how students are educated around the world. Those changes give us a glimpse at how education could change for the better – and the worse – in the long term.

With the coronavirus spreading rapidly across Asia, Europe, the Middle East, and the United States, countries have taken swift and decisive actions to mitigate the development of a full-blown pandemic. In the past two weeks, there have been multiple announcements suspending attendance at schools and universities. As of March 13, the OECD estimated that over 421 million children are affected due to school closures announced or implemented in 39 countries. Also, another 22 states have announced partial “localized” closures.

These risk-control decisions have led millions of students into temporary ‘home-schooling’ situations, especially in some of the most heavily impacted countries, like China, South Korea, Italy, and Iran. These changes have certainly caused a degree of inconvenience, but they have also prompted new examples of educational innovation. Although it is too early to judge how reactions to COVID-19 will affect education systems around the world, signs are suggesting that it could have a lasting impact on the trajectory of learning innovation and digitization. 

Below, we follow three trends that could hint at future transformations:

1. Education – nudged and pushed to change – could lead to surprising innovations

The slow pace of change in academic institutions globally is lamentable, with centuries-old, lecture-based approaches to teaching, entrenched institutional biases, and old classrooms. However, COVID-19 has become a catalyst for educational institutions worldwide to search for innovative solutions in a relatively short period.

To help slow the virus’ spread, students in Hong Kong started to learning at home, in February, via interactive apps. In China, 120 million Chinese got access to learning material through live television broadcasts.

Other more straightforward – yet no less creative – solutions have been implemented around the globe. In one Nigerian school, standard asynchronous online learning tools (such as reading material via Google Classroom), were augmented with synchronous face-to-face video instruction, to help preempt school closures.

Similarly, students at one school in Lebanon began leveraging online learning, even for subjects such as physical education. Students shot and sent over their videos of athletic training and sports to their teachers as “homework,” pushing students to learn new digital skills. One student’s parent remarked, “while the sports exercise took a few minutes, my son spent three hours shooting, editing, and sending the video in the right format to his teacher.”

With 5G technology becoming more prevalent in countries such as China, U.S., and Japan, we will see learners and solution providers genuinely embracing the ‘learning anywhere, anytime’ concept of digital education in a range of formats. Traditional in-person classroom learning will be complemented with new learning modalities – from live broadcasts to ‘educational influencers’ to virtual reality experiences. Education could become a habit that integrates into daily routines – an authentic lifestyle.

2. Public-private educational partnerships could grow in importance

In just the past few weeks, we have seen learning consortiums and coalitions taking shape, with diverse stakeholders – including governments, publishers, education professionals, technology providers, and telecom network operators – coming together to utilize digital platforms as a temporary solution to the crisis. In emerging countries where the government has predominantly provided education, this could become a prevalent and consequential trend to future learning.

In China, the Ministry of Education has assembled a group of diverse constituents to develop a new cloud-based, online learning and broadcasting platform as well as to upgrade a suite of education infrastructure, led by the Education Ministry and Ministry of Industry and Information Technology.

Similarly, the Hong Kong-based forum (China Daily video here) is a consortium of over 60 educational organizations, publishers, media, and entertainment industry professionals, providing more than 900 educational assets, including videos, book chapters, assessment tools, and counseling services for free. The consortium intends to continue using and maintaining the platform even after COVID-19 is contained.

Through examples like these, it is evident that educational innovation is receiving attention beyond the typical government-funded or non-profit-backed social project. In the past decade, we have already seen far greater interest and investment coming from the private sector in education solutions and innovation. From Microsoft and Google in the U.S. to Samsung in Korea to Tencent, Ping An, and Alibaba in China, corporations are awakening to the strategic imperative of an educated populace. While most initiatives to date have been limited in scope, and relatively isolated, the pandemic could pave the way for much larger-scale, cross-industry coalitions formed around a common educational goal.

3. The digital divide could widen

Most schools in affected areas are finding stop-gap solutions to continue teaching, but the quality of learning is heavily dependent on the level and quality of digital access. After all, only around 60% of the globe’s population is online. While virtual classes on personal tablets may be the norm in Hong Kong, for example, many students in less developed economies rely on lessons and assignments sent via WhatsApp or email.

Moreover, the less affluent and digitally savvy individual families are, the further their students are left behind. When classes transition online, these children lose out because of the cost of digital devices and data plans.

Unless access costs decrease and quality of access increase in all countries, the gap in education quality, and thus socioeconomic equality, will be further exacerbated. The digital divide could become more extreme if educational accessibility is dictated by access to the latest technologies.

The rapid spread of COVID-19 has demonstrated the importance of building resilience to face various threats, from pandemic disease to extremist violence to climate insecurity, and even, yes, rapid technological change. The pandemic is also an opportunity to remind ourselves of the skills students need in this unpredictable world, such as informed decision making, creative problem solving, and perhaps above all, adaptability. Resilience must be built into our educational system to ensure those skills remain a priority for all students.

For additional information on our E-Learning platform and Online Courses, call us today at 385-799-4101. 

We would love to have you join our community! Please feel free to complete this contact form and we will keep you in formed of upcoming courses, online events, webinars, live performance coaching streams, and much more as we progress and create a powerful 2020.

Closed for Memorial Day

memorial day dental hours

Memorial Day is coming this Monday. Please be advised that our dental office will be CLOSED for the day. We will not be in the office until Tuesday, May 28, 2019.

If you are interested in more information about our Core Programs, you can find all the information on our program page, here. For online and onsite enrollment, please click on the program of your choice where you will find links to enroll.

If you prefer to talk with one of personnel, we will be open Tuesday, May 28, 2019 during regular business hours. 

FAQ for Our Core’s Programs

FAQ Core programs

Interested in attending The Core Foundation, but want to know more about us? Well, now you can! We know it’s important to choose a program that is right for you. There are many factors to consider when choosing your program especially one we want to build our career on now and in the future.

We’ve compiled a list of questions we get asked about our training facility and Core Programs. Now, you can get your questions answered in one sitting. Learn more about what we have to offer and what you can expect from us.

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Happy New Year Letter

Happy New Year!

A new year is among us, and boy, are we excited for it. We are looking forward to a productive year as we meet, prepare, and help students achieve their potential in becoming dental assistants. We recognize becoming a dental assistant takes commitment, hard work, and a learning experience that applies hands-on training. At The Core Foundation, we are committed to teaching our students the skills they need to succeed as a dental assistant and build relationships with patients, and for our students to receive results from our program.

Our instructor, Emiley Baldwin, has a variety of experience as a dental assistant and instructor. She’s the best resource our students to have to learn from with her experience, knowledge, and skills. Emiley is a committed instructor who is dedicated to making sure her students understand what they learn but also the importance of it, plus she makes it a fun, learning experience that is sure to get you more excited about your dental career. Just see for yourself what you can be a part of in the next coming class session. 

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We look forward to assisting our new prospective students and seeing the journey our previous students have taken. If you’re interested in becoming part of The Core Foundation Family, you can enroll in our Dental Assisting Program that starts January 7.  


Holiday Note From The Core Foundation

holiday note

Merry Christmas!!!

From The Core Foundation, we wanted to wish ALL of our previous and current students and employees a warm and Merry Christmas! This year has been a hell of a ride and one we have enjoyed to the fullest as we see our students come in as beginners and leave ready to be the best dental professional they can be upon graduation. Each group of students we get brings something new to our training facility, and as they learn from us, we learn from them too.  

We have had some of the best students who are motivated, hardworking, and eager to learn about dentistry. We’re glad to have been part of your educational and professional journey. This month we’ve graduated our last group of students for the year 2018, and we wanted to wish you the best on your endeavors.

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Enjoy the holiday everyone and be safe. We hope to see and hear from our graduates as they embark on their new profession.